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Kate Taylor RMT



Appointment Policy

respecting each others time

Missed Appointments

When you book an appointment with me, I dedicate my time to you - and ONLY you. I do not double book and try to always be ready and prepared for you when you arrive. In return, I ask that you please show up for your appointment on time.

Please understand that missed appointments prevent me from catering to other clients.

That said, if you do not show up for your scheduled appointment, and you have not notified me at least 24 hours in advance, you may be required to pay the full cost of the treatment as booked.

Cancellations

In the event that you are unable to keep your scheduled appointment with me, please contact me by phone, text or email at least 24 hours prior to your appointment. If I do not hear from you within this time frame, and you do not keep your appointment, the above policy may be applied.

Please Note: I recognize that no one is perfect and there are circumstances that are out of your control (sudden illness, family emergencies, etc.) and so exceptions to the above policies on those rare occasions may occur.